215-489-9718 support@carisma.net

Flat Rate Plans

Datacenter Plan

  •  24/7/365 monitoring of all servers and network devices
  • Updates, maintenance and monitoring of server infrastructure along with Backup system monitoring and remote validation
  • Network monitoring and maintenance for all switches, routers and firewalls
  • Virtual CIO services ​to provide long term planning, business reviews and assist with
  • technology roadmap decisions & recommendations
  • Vendor Liaison Services ​– we contact and work with your 3rd party technology vendors on your behalf (Comcast, Verizon etc)
  • Purchasing & Procurement ​– full access to our procurement team for purchase of hardware/software/network equipment

Enterprise Plan

  • 24/7 Monitoring of all workstations/laptops
  • Critical & security patch management
  • Nightly disk cleanup and cache removal
  • Virus and spyware updates & scheduled security scans
  • Free unlimited Helpdesk and Remote Support

Concierge Plan

  • Inlcudes all “Enterprise” services
  • Monthly proactive white glove service visit from a technican
  • Desk-to-desk check-in’s with all users
  • In-person inspection and maintenance of all datacenter assets

Virtualization

  • Private Cloud Implementation Services
  • Hyper-converged Solutions & VMWare
  • Never-down High Availability Computing Clusters
  • Flash boot and instant server recovery on premise and cloud

DNS & Hosting

  • Office 365 plans
  • DNS and Web Hosting Services and Monitoring
  • Domain Registration Services

Cloud Services

  • Off-Site Data Backup
  • Disaster Recovery as a Service
  • SPAM filtering
  • Desktop as a Service (DaaS)
  • Collocation Services