215-489-9718 support@carisma.net

CARISMA MANAGED IT

Carisma is a premier provider of Managed IT services in Bucks County PA. We are premier professional services and consulting firm serving Bucks County, Southeastern PA and surrounding areas. Since 2001, our team of technology experts has supported best-in-class organizations in ensuring their networks, servers, and workstations are optimized, secured and performing at peak levels. We serve as your full-service, outsourced IT department by applying our experience, tools, cross-industry best practices, and customized solutions. Carisma helps businesses optimize their return on technology investment with best-in-class helpdesk support for end users.

Carisma Managed IT

Support

CarismaCare

CarismaCare is the industry leading “set it and forget it” approach to Managed IT Solutions. Protect your corporate desktops, laptops, servers, and sensitive data with our flexible, custom-built service offering including unlimited phone and remote support for all of your employees.

Enterprise Plan

  • 24/7 Monitoring for all workstations and laptops
  • Critical & Security Monitoring
  • Nightly Desk Cleanup & Cache Removal
  • Virus Updates and Scheduled Security Scans
  • Free, unlimited Helpdesk and Remote Support

Datacenter Plan

  • 24/7/365 Server Monitoring
  • Critical & Security Patch Management
  • Backup System Monitoring and Validation
  • Monitoring and Maintenance for switches, routers, and firewalls
  • Virtual CIO Services to provide long-term planning, reviews, and assistance
  • Vendor Liaison Services
  • Full-access to our Procurement and Purchasing team

Concierge Plan

  • Includes all “Datacenter & Enterprise” services and…
  • Monthly, proactive White Glove Service visit from a technician
  • Desk-to-deck check-ins with all users

SERVICES

What We Do

Remote Monitoring & Management for Servers & Networks

Updates are critical to keep your business computers running smoothly. Proper server support, maintenance, monitoring and updates are critical to maintaining uptime.

Cloud Services

From cloud-based data backup and recovery to full DaaS Infrastructure, Carisma Managed IT Solutions will identify solutions that suit your needs We are a Microsoft Partner, and provide solutions that include Hosted Exchange and Office 365.

Cyber Security

Ransomware infestations can cost you your entire business.  Our solutions team can make sure Our integrated solutions can ensure your systems are well guarded and protected against cyber threats.

Carisma is the best. They always go above and beyond to help keep our computer systems running with no down time. They are “Problem Solvers Extraordinaire”

Lisa Pascoe - KMRD Partners

Industry Leading Helpdesk & CRM

Our world-class service platform puts control into your users’ hands. With instant chat and support ticketing options right on their desktops, live help is just a mouse click away. Instant, on-demand desktop sharing & phone support ensure your team remains productive.

Spam Filtering and E-mail Security

Mail filtering and junk mail elimination services include on-site appliances as well as cloud-based email filtering systems to clean up SPAM fast and efficiently. Our e-mail security solutions ensure malware and viruses denied entry.

Data Backup and Recovery

Data backup and recovery is mission critical for maintaining business continuity. We offer  cloud-based and on-site solutions as part of out support plans, and proactively implement mock disaster recoveries and checkups to ensure that your company never loses important business information.

Carisma is hands down the best around. Their customer service, attention to detail and response time is phenomenal. I have never been disappointed and highly recommend them to anyone searching for computer/IT services.

Pam Lynch - Goodman Properties

Approach

Industry Focus

Carisma’s team of diverse solutions specialists has deep industry expertise in a wide variety of vertical markets and business disciplines.  We custom tailor solutions and services for Accounting Firms, Commercial Developers and Property Managers, Construction Companies, Consulting FirmsDistributors, Manufacturers, Engineers, Insurance Brokers and Agents, Attorneys and Legal Firms, and many more.

Carisma Managed IT

We Offer Fully Connected Systems So You Can Focus On Your Business

Empower your staff to get the help they need instantly right from their desktops. Our award-winning CRM platform integrates trouble ticketing, chat, and remote support into one seamless end-user experience.

Get Started

Five Spheres. One Mission.

Carisma’s diverse, blended offering provides one-stop shopping for all your datacenter, end-user support, daily operational and high-level CIO needs.

Secure

 

CIO Services

 

Support

 

Connect

 

Monitor

 

TESTIMONIALS

What People Are Saying

Carisma is a terrific partner and adviser in the IT space. We have relied on their integrity, expertise and responsive support for many years.

Kevin McPoyle

KMRD Partners

Our firm has used Carisma for years and they are excellent.  They are prompt in solving any potential issues and are friendly and knowledgeable. We highly recommend them.

Stacy Hicks

KSE Engineering

Knowledgeable, Reliable, Responsive

Kristin Chapin

YWCA of Bucks County

Quality crew right here; smart, knowledgeable and have relied on them for years. Would highly recommend Carisma.

Alex Petsis

Anthony Petsis & Associates

Their service and expertise are second-to-none. We have never had a question they cannot answer or a problem they could not solve. We strongly recommend them for your IT initiatives.

Andrew Scott

Zaveta Custom Homes

Carisma’s extensive knowledge and experience have revolutionized our datacenter and desktop operations

William Dorn

Sourceone Management Services

Contact Us Now

12 + 13 =

Office

150 East State Street
Doylestown, PA 18901

Hours

M-F: 8:30 am - 5 pm
S-S: Closed

Call Us

(215) 489-9718