There’s nothing worse than a prolonged network outage to strike fear in the hearts of businesses everywhere. This is especially the case with small to medium-size business owners with IT budgets that do not have room for large-scale recovery efforts. Disaster planning for businesses is unfortunately the last thing on everyone’s mind when it comes to day-to-day operations. In fact, a recent IT survey revealed that only 26 percent of small to medium-size businesses have any kind of disaster recovery plan in place.
To avoid a potentially costly outage, there are steps you should take to protect your network from prolonged outages:
- Create or update a disaster recovery plan for next time. If you had an outage once, it can and will happen again. Closely examine what went wrong, how it could be prevented, and how the network could be recovered faster.
- Build redundancy into your network. Have a backup of critical applications and data that you can quickly restore from.
- Delegate disaster recovery tasks ahead of time. When an outage occurs, the last thing you want to do is crisis management in deciding who should handle troubleshooting. Having a point of contact or small team that closely works with disaster recovery can move things along that much faster.
- Effectively communicate any outages when they happen. Your customers are the heart of your business and need to be kept updated on the status of an outage. Social networks such as Twitter and Facebook can be used to send status updates. Be honest and open about the outage with timely updates.
A disaster that can disrupt your network is the last thing you want to consider, but planning ahead can save you substantial costs down the line. Contact us for more information on how we can help your business with data backup and recovery as well as other IT solutions.